Shipping Policy

Fast, reliable local UK express shipping for all 9livesmedicall orders.

1. Order Processing & Handling Time

All orders placed on 9livesmedicall are processed quickly by 9 LIVES MEDICAL LTD.

• Handling Time: 1 to 2 business days (Monday to Friday).
• Cut-off Time: Orders placed after 7:00 PM GMT will begin processing on the following business day.
• Weekend orders (Saturday & Sunday) will be processed on Monday morning.

2. Transit Time & Shipping Rates

We provide fast, reliable local shipping across the United Kingdom:

• Delivery Method: Local UK Express Shipping.
• Estimated Transit Time: 3 to 5 business days after dispatch.
• Total Estimated Delivery Time: 4 to 7 business days from order placement.

3. Shipment Tracking

Once your order is processed and handed to our shipping carrier, you will receive an automated confirmation email containing your tracking number and direct tracking link.

Please allow up to 24 hours for the carrier network to update tracking details after dispatch.

4. Address Changes & Order Modifications

If you need to update your delivery address or correct details, please notify us as soon as possible at contact@9livesmedicall.shop.

Note: Address changes cannot be guaranteed once the package has entered the dispatch phase.

5. Delivery Issues & Damaged Packages

If your package arrives damaged or is delayed beyond the expected timeframe, please reach out directly to customer support within 48 hours of expected delivery so we can resolve the issue promptly.

6. Merchant Contact Information

For any questions regarding shipping, delivery status, or order updates, reach out to our support team: