Terms of Service

Terms and conditions governing order placements, store usage, and purchases on 9livesmedicall.shop.

1. Overview & General Terms

This website is operated by 9 LIVES MEDICAL LTD. Throughout the site, the terms "we", "us" and "our" refer to 9 LIVES MEDICAL LTD. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us at 9livesmedicall.shop, you engage in our "Service" and agree to be bound by the following Terms of Service.

2. Online Store & Product Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice, but price changes will not affect orders that have already been placed and confirmed.

3. Pricing, Payments & Billing

All prices on 9livesmedicall.shop are listed in British Pounds (GBP £) and include applicable taxes unless otherwise explicitly stated during checkout.

• Accepted Payment Methods: We accept payments through PayPal and Cash on Delivery (COD).
• Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
• Order Approval: We reserve the right to limit or cancel quantities purchased per person, per household, or per order if fraudulent or suspicious activity is suspected.

4. Shipping & Delivery Commitments

We ship products locally across the United Kingdom under clear operational timelines:

• Handling / Dispatch Time: 1 to 2 business days (Monday – Friday).
• Transit Time (UK Express Delivery): 3 to 5 business days.

Full details on shipping terms and costs can be reviewed on our Shipping Policy page.

5. Returns, Refunds & Cancellations

Purchases are backed by our 30-Day Return Policy. Items must be returned unused, in original packaging, and with seals intact. For personal health and medical safety reasons, opened or used items cannot be returned unless confirmed defective.

Refunds for approved PayPal orders will be credited back to the original PayPal account. Refunds for Cash on Delivery (COD) orders are processed via bank transfer to a UK bank account provided by the customer. Please review our full Return and Refund Policy for exact instructions.

6. Medical Disclaimer

The products and information provided on 9livesmedicall.shop are for general wellness and health support purposes. Statements on this site do not substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any medical condition or before starting a new healthcare device or routine.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom.

8. Company Contact Information

Questions about the Terms of Service should be sent to our support team: